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If we have decided that you have not shown good cause and that we cannot backdate your application, the reasons for this will be explained in our letter.

You will then have the right of appeal against our decision not to backdate your application.

Sometimes it may be necessary to write to you for more information, or to ask you to come in for an informal interview.

Your application will be looked at within 21 days and you will be sent a letter telling you of our decision.

Your application will be considered by the Benefits Team.

Some examples of when you may have good cause are: You can do this by writing to the Benefits team using the contact details below.

For working age people, from 1 April 2016 the Government has reduced the backdate period from 6 months to 1 month.

For older people the maximum period is still 3 months.

In all other cases your entitlement can only be backdated for a maximum of 26 weeks from the date of your backdating request.

In order for an application to be backdated we must be satisfied that: You will need to show continuous good cause for not claiming earlier and we must be satisfied that your circumstances during this time were such that any reasonable person of your age and experience would also have failed to apply for a reduction.


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